The Ten Principles Behind Great Customer Experiences (Financial Times Series)

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The Ten Principles Behind Great Customer Experiences

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Ten Principles Behind Great Customer Experiences - Financial Times Series

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Condition: Very Good. They have a loud voice, a wealth of choice and their expectations are higher than ever. Last seen price R Log in to your account to manage your alerts. Add a lower price to be notified. Example threshold: Product Details Questions 0 Features Author. Model Number. This book covers ten principles you can use to make real worldimprovements to your customers experiences, whatever your businessdoes and whoever you are.

For managers, leaders and those starting a new business , the book shows that making improvements customers will appreciate doesnt need to be complicated or cost a fortune. Write a review. Review this product. Do you have any questions about this product? Ask a Question.

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